Contact Centre Hours of Operation

The Contact Centre is currently open
Monday to Friday from 9:00am until 5:00pm
and closed on NZ National Public Holidays.

All hours of service are in New Zealand local time:  early April to late September GMT + 12 hours, late September to early April GMT + 13 hours.
Our international calling number is +64 9 274 7578, international toll charges apply at the callers expense.

Message: We will have a Safety Advisor on standby for ACCIDENT INVESTIGATIONS & URGENT H&S ASSISTANCE – please phone  021 264 3041  should you require urgent assistance

We are on-call over all public holidays (Christmas, New Years, Easter, Anzac, Labour Day etc).
If you need us during a public holiday, please call our Manager on 021 264 3041

 NZ National Public Holiday


New Year’s Day

January 1st

Day after New Year’s Day

January 2nd

Auckland Anniversary

January 28th

Waitangi Day

February 6th

Good Friday

April 10th

Easter Monday

April 13th


April 25th

Queen’s Birthday

June 1st

Labour Day

October 26th

Christmas Day

December 25th

Boxing Day

December 26th